We’ve all been there. A prospect or client is excited to get started with something, you take all of steps necessary to get everything prepared and then…bam…things stop dead. How do you handle handle these “hurry up and wait” situations? What is...
We ran into some technical issues recording this week’s episode so it’s shorter than a normal episode but chock full of good content, which is ironic given the subject. If you’re the type of person that like to go above and beyond for your...
When you work in services, there will be times you will start a new project and the person you are aligned to work with day to day is not nearly engaged as you would like them to be or need them to be. What do you do in these situations? Is this...
This week, Jim, Jon, and Jason dig into one of Jason’s favorite topic – agency billing models. Traditionally, agencies and consulting firms bill by the hour. Every minute an employee spends working with a client needs to billed to them...
Have you ever looked at your calendar and wondered if all of those meetings are necessary and important? What are some ways to ensure you control your time and schedule? The struggle is real. This week Jim, Jon, and Jason discuss the ever present...
Recently the use of Twitter by high profile people has been in the news again, and not in the good way. As a leader of an organization being authentic and genuine on social media can enhance how you are viewed and add value to your brand...