Customer privacy has become a sales pitch. Companies tout the security of their products alongside the other features of the experience.
Do companies really care about the privacy of their customers or is it all just theater?
Do they really believe that privacy is a key part of the customer experience or are they trying to do the bare minimum to meet regulations?
On this week’s episode of the 33 Tangents Podcast, Jason and Jim discuss where they think companies rank customer privacy as compared to other things.
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